Customer Relationship Manager (KSA)

Saudi Arabia - Riyadhonsitemanager

Posted 1w ago · via Workday

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About this role

· Implement training strategies with key Global Blue limited KSA merchants to drive DCC revenue. · Work with broader global DCC team in developing online and self-service strategies to drive DCC acceptance. · Track merchant training and progress in salesforce, providing timely updates against plans and revenue. · Increase revenue by providing targeted support and employing data-driven strategies to achieve customer satisfaction and business development goals. Identify merchant objectives and offer advice and solutions tailored to their needs. · Assess possibilities to increase Hit Rate through incentives and merchant events. Organise and implement merchant events to support engagement and loyalty. · Set and implement Merchant Incentive Targets as required.…

Read the full description on AT10 Global Blue Austria's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: teams, salesforce

Level fit

This role is manager-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Saudi Arabia - Riyadh. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

teamssalesforce

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