Field Service Technician
Saudi Arabia - Riyadhonsite
Posted 4 days ago · via Workday
About this role
Duties and Responsibilities: • Being the first point of contact according to defined service levels and operating hours. • Provide local 1st line support to Global Blues customers (merchants). All contacts (i.e. incidents, requests…) must be logged in an accurate and timely way as per defined Merchant Services processes. • Operate the Issue Tracking System and the related processes including communication and escalation structures. • Doing field service to solve or escalate all incidents and requests in a predefined, accurate and timely way. • Install, Maintain, Deinstall, Change of Global Blue Issuing Solutions according to Merchant Services processes and procedures.…
Read the full description on AT10 Global Blue Austria's site →
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Saudi Arabia - Riyadh. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
More at AT10 Global Blue Austria
- View →Refund Operator-2Netherlands - De Bijenkorf Amsterdam
- View →Fraud Prevention RepresentativeSlovakia - Bratislava
- View →Customer Service RepresentativeMalaysia - Kuala Lumpur
- View →Seasonal Issuing & Downtown RefunderItaly - Florence
- View →TFF CREATIVE DESIGNERPortugal - Porto
- View →Account Manager UAEUnited Arab Emirates - Dubai