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AirnewzealandInformation Technology

Service Desk Analyst

Aucklandonsitemid

Posted yesterday · via Smartrecruiters

About this role

Kia ora! At Air New Zealand, we're accelerating our digital transformation journey with a bold vision to embed digital excellence within our organisation. As a Service Desk Analyst, you’ll be the first point of contact for digital support at Air New Zealand, helping to keep our airline operations running smoothly. You’ll provide technical assistance to employees across the business, resolving digital issues and escalating when needed. Our Service Desk operates 24/7, so you’ll be working on a rotating shift roster, including nights, weekends, and public holidays. If you enjoy variety, teamwork, and problem-solving, this is a fantastic opportunity to develop your IT career in a dynamic and supportive environment.…

Read the full description on Airnewzealand's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Auckland. We weight your proximity and willingness to relocate.

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Skills in this role

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teams

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