L
LaiBusiness Systems Engineer II - Support
remotemid
via Ashby
About this role
ABOUT THE ROLE:
We are seeking a dedicated Systems Engineer to join our team. In this role, you will provide
critical support for our Brokerage business Support Ecosystem including: Front (focus),
Zendesk, Genesys Cloud, Custom Applications, and integrations. You will be the first point of
contact for users experiencing issues, ensuring prompt resolution and minimal disruption to
business operations and systems performance.
WHAT THE CANDIDATE WILL DO:
Issue Resolution: Diagnose and resolve technical issues, from user issues to system issues
like failing python scripts or integrations.
Systems Engineering: Develop & maintain automation and integration in Front, Zendesk and
other applications using internal tooling along with SQL and Python, ensuring robust…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: python, sql, teams, salesforce
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
pythonsqlteamssalesforce