Customer Service Manager X2

Manchesteronsitemanager

Posted 2w ago · via Workable

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About this role

What We’re All About at Kroo Kroo has a big vision: to be the first bank that is both trusted and loved by its customers. We are helping people take control of their financial future and achieve their goals, while making a positive impact on the planet. Here at Kroo, doing what is right is in our DNA. We act with integrity, transparency and honesty. We think big, dream big and relentlessly pursue our goals. We like to be bold, break new ground and never stop learning. Most importantly, we are on this journey together. How You Will Contribute As a Customer Service Manager within Personal Banking, you will lead our customer service team, ensuring that every customer receives exceptional support across live chat, email, phone and social media channels.…

Read the full description on Kroo Bank Ltd's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: teams

Level fit

This role is manager-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Manchester. We weight your proximity and willingness to relocate.

Score yourself on this role.

Free · no card · written explanation included

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Skills in this role

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teams

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