Helpdesk Support

Saint Petersburgonsite

Posted 107mo ago · via Smartrecruiters

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About this role

1. Imaging / re-imaging laptops & desktops 2. Troubleshooting technical laptop and desktop issues (Windows & applications) 3. Decommissioning end-of-lease desktops & laptops 4. Diagnosing laptop & desktop hardware issues 5. Mapping network drives / printers 6. Coordinating laptop & desktop repairs with hardware suppliers 7. Assisting with application testing 8. Vendor escorts (occasional) 9. Some relocation of desk phones / workstations 10. Some remote support (via remote access software) Background: 1. 3-5 years technical support experience 2. Corporate desktop / laptop support experience, ideally in a large organisation (1000+ staff) Hard Skills: 1. Strong Windows 7 troubleshooting & diagnostics 2.…

Read the full description on Krgtechnologyinc's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

We compare your skills against the role requirements.

Level fit

We check your title trajectory against the seniority signal of the role.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Saint Petersburg. We weight your proximity and willingness to relocate.

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