Lead POS & Payment Systems Technician

USAonsitesenior$45K – $83K

Posted 1w ago · via Workday

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About this role

Job Description Summary: Lead POS & Payment Systems Technician to oversee our technical support operations for retail clients, including Beauty Supply stores and specialty retailers. In addition to performing high-level installations and troubleshooting, this role will be responsible for supervising the technical team, optimizing service workflows, and ensuring the highest standards of customer satisfaction and system reliability. Job Description: Key Responsibilities A. Team Leadership & Management Supervise and mentor junior technicians, providing technical guidance and performance feedback. Manage team schedules, service ticket escalations, and resource allocation for on-site installations. Develop and implement standardized SOPs for POS installation and troubleshooting processes.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: pci-dss

Level fit

This role is senior-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in USA. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

pci-dss

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