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IntegratedresourcesincCustomer Service

Customer Service Associate (Bilingual)

Orangeonsitejunior

Posted 107mo ago · via Smartrecruiters

About this role

Requirements/Certifications: Must be flexible in scheduling and comfortable with change as customer service is an ever-changing environment. Responsible for meeting call handling requirements and daily telephone standards as set forth by management. Must agree to observing service for the purpose of training and quality control. Must be a proficient typist (avg. 35+ WPM) with strong written and verbal communication skills. Must be able to maneuver through various computer platforms while verifying information on all calls. High School (Required) Associates Bachelors GED (Required) Must be able to talk and type simultaneously WORK SCHEDULES/SHIFTS: PLEASE NOTE: Shifts are subject to change based on business needs.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is junior-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Orange. We weight your proximity and willingness to relocate.

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