IT Lead
Ukraineonsitesenior
via Greenhouse
About this role
We are looking for an IT Support Lead to manage and evolve our end-to-end IT support function across Level 1 (HelpDesk), Level 2 (Infrastructure), and Level 3 (Applications & Corporate Systems).
This role is focused on service reliability, user experience, and operational excellence, ensuring seamless support across:
End-user services and HelpDesk operations
Core IT infrastructure
Business-critical applications (CRM, HR, recruitment, internal tools)
You will lead a cross-functional support team and act as the central coordination point between users, engineering teams, and external vendors.
ABOUT INNOVECS
Innovecs is a global digital services company with a presence in the US, the UK, the EU, Israel, Australia, and Ukraine.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is senior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Ukraine. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams
More at Innovecs
- View →Senior Payroll Specialist PolandKrakow, Poland (Hybrid)
- View →Project ManagerUkraine, Poland
- View →Senior Backend Engineer (AI-Native)Ukraine, Poland, Romania, Spain, Remote
- View →Business Analyst (Java)Ukraine, Europe, Remote
- View →3D Animator (Generalist)Europe, Ukraine
- View →Senior EMEA Payroll SpecialistKrakow, Warsaw, Poland (Hybrid)