Service Desk Analyst
Pontiaconsitemid
Posted 107mo ago · via Smartrecruiters
About this role
Below are some of the required skills that they are looking for. · Resource will not work on service desk but be assigned to a particular customer team for application support with the below job description. · Assists County users in researching and troubleshooting reported incidents relating to particular software applications while maintaining records of these incidents for further analysis to determine short and long term solutions. · Participates in the implementation, maintenance and modifications of these software applications with programmers and/or vendors. Informs affected department users of modifications in procedures, reports, system capabilities and other related changes.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Pontiac. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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