Zara Reading Customer Experience Deputy Manager

READINGonsitemanager

Posted 3w ago · via Recruitee

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About this role

Job Description: Customer Experience Deputy Manager (Store-based) | Zara | UK & Ireland Job purpose To lead Zara’s customer experience by driving service standards, customer engagement and omnichannel execution across key service areas. You will lead and develop the Customer Experts team, build effective routines for peak trading, and ensure service recovery and customer satisfaction are consistently delivered. Contract Full-time. Full flexibility required, including evenings and weekends. Reporting to Store Management Team.…

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reqspace match rubric

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Skills match

For this role: react, teams

Level fit

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Domain experience

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Recency

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Location fit

This role is based in READING. We weight your proximity and willingness to relocate.

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Skills in this role

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