Hybrid | Academy Lead | Diegem, Belgium

Opportunity How Do You Make Knowledge as Scalable as Software? Defence organisations around the world use ILIAS to manage maintenance, logistics, qualifications, workforce readiness and operational assets. As more countries, customers and partners adopt the platform, a new challenge emerges. How do you ensure that a user in Belgium, Australia or the United States learns to work with ILIAS in a consistent way? How do you ensure that partners implement according to the same standards? And how do you help customers build enough expertise to increasingly operate, support and expand the platform independently? Today, much of that knowledge is transferred through experienced consultants, trainers and product specialists.…