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Ignite ITTreasury

Deskside Specialist

Washingtononsitemid

Posted 2mo ago · via Workable

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About this role

As a Deskside Specialist you will provide excellent customer service, clear and concise communication, maintain a positive demeanor, and provide technical proficiency across Microsoft Windows and Apple macOS environments. You will resolve incidents in a timely manner for government staff to include but not limited to PCs, Macs, mobile devices, conferencing systems, and cloud collaboration tools. Responsibilities: Respond to and resolve Tier II IT support requests at the client’s workstation/desk. Troubleshoot hardware, software, and network connectivity issues for end-users. Provide guidance on the use of IT systems, applications, and tools. Setup, configure, and maintain end-user devices such as desktops, laptops, and peripherals.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Washington. We weight your proximity and willingness to relocate.

Score yourself on this role.
Free · no card · written explanation included
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