Customer Success Manager
Remoteremotemanager
via Greenhouse
About this role
Customer Success Manager- Remote
ABOUT THE ROLE:
You'll be the go-to person for a portfolio of enterprise accounts, making sure every customer feels supported, informed, and set up for success. You'll keep things moving after calls, stay close to how each account is doing, and give the rest of the team a clear view of where things stand. The CSMs who thrive here are the ones who like to get ahead of things and bring a thoughtful, organized energy to everything they do.
WHO WE ARE:
HiddenLayer protects the world’s most valuable technologies from adversarial AI attacks. We were founded by AI professionals and security specialists with first-hand experience of how insidious adversarial AI attacks can be to detect and defend against.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: rest, jira, salesforce
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
restjirasalesforce
More at Hiddenlayer
- View →Data ScientistRemote
- View →Enterprise Account Director- EastRemote- New York City, NY
- View →Enterprise Account Director- Pacific NorthwestRemote- Seattle, WA
- View →Technical Product Manager for AI Security ProductsRemote- US
- View →Enterprise Account Director- WestRemote- Bay Area
- View →AI Red TeamerUS, Remote