Solid Waste Customer Service Representative
Solid Wasteonsitemid$31K – $59K
Posted 6 days ago · via Workday
About this role
Salary Range: $30,743.44 - $59,344.48 DISTINGUISHING CHARACTERISTICS OF WORK This is specialized work position in the City’s Infrastructure and Asset Management Department Solid Waste Division. General and specific assignments are received from the Office Assistant or Administration. The Customer Service Representative receives and processes calls from customers, serves as the end-to-end point of contact for customers, and resolves customer issues. Must show empathy or sensitivity to the customer regarding the issue at hand. Duties in this class involves responsibility for receiving and informing residents and businesses about proper solid waste services, recycling guidelines, hazardous waste disposal, and scheduled collection.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Solid Waste. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included