Senior Conversational Designer
remotesenior$120K – $160K
via Ashby
About this role
ABOUT THE ROLE
Hello Patient is hiring a Senior Conversational Designer to shape how our AI agents communicate with patients in real, high-stakes conversations.
This is a senior individual contributor role that sits at the intersection of product, behavior, and language. You’ll improve and refine live agent behavior in production — helping our systems become more effective, more reliable, and more human in real-world conditions. Our agents have seconds to build trust, handle objections, and complete tasks without human intervention.
You’ll work closely with Product, Engineering, and QA to evaluate how conversations perform in production, identify failure modes and missed opportunities, and translate those insights into better conversational behavior.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: less, teams
2
Level fit
This role is senior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
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