End User Services Specialist
Petaling Jaya (First Avenue)onsitemid
Posted 1w ago · via Workday
About this role
Responsibilities Support the day-to-day IT support for end users, ensuring incidents and service requests are resolved within agreed SLAs Troubleshoot and support laptops, mobile devices, operating systems, printers, peripherals and enterprise applications across Windows and macOS environments Support audio-visual equipment, video conferencing systems, meeting room technologies and hybrid workplace solutions Perform endpoint provisioning through zero touch, deployment, configuration, software installation and device lifecycle management Manage user onboarding, offboarding and device allocation Maintain accurate IT asset inventory records including hardware, software, warranty tracking and asset lifecycle management Utilize IT Service Management (ITSM) tools to manage incidents, service req…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: python, powershell, oauth, saml
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Petaling Jaya (First Avenue). We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
pythonpowershelloauthsaml
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