Guest Satisfaction
Kosonsite
Posted 4mo ago · via Workable
About this role
Myth vs Reality — the people-focused season edition MYTH: “It’s just small talk with guests.” REALITY: You are responsible for how guests feel during their stay. You listen, support, solve issues, and create positive moments that shape their overall experience. MYTH: “It’s the same as reception.” REALITY: Reception handles processes. You handle people. You move through the hotel, connect with guests directly, and ensure satisfaction beyond check-in and check-out. MYTH: “Guests on holiday don’t have problems.” REALITY: Travel issues, room misunderstandings, activity confusion, complaints — things happen. Your job is to respond calmly, professionally, and solution-oriented. MYTH: “It’s just being friendly.” REALITY: It’s emotional intelligence.…
Read the full description on Goodtime International Entertainment's site →
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: less
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Kos. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
less
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