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Globoforce Ireland

Customer Service Executive, Fluent Spanish AND Portuguese, Tuesday-Saturday from 14:30 - 23:00

Dublinonsite

Posted 4 days ago · via Workday

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About this role

Job Description: ***The shift pattern is Tuesday-Saturday from 14:30-23:00*** ***Fluency in English, Spanish and Portuguese is required*** We are seeking an innovative Customer Service Executive, fluent in Spanish, Portuguese and English to join our world class team in supporting our customers with day to day issues such as password requests, complex issues such as supply chain malfunctions along with other general activities. As you will be the voice of Workhuman, a positive customer experience will be your main key performance indicator. You will be expected to solve issues rather than just close cases and give every customer a Workhuman experience, either by phone or email.…

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What we'd score you on

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1

Skills match

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2

Level fit

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3

Domain experience

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4

Recency

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5

Location fit

This role is based in Dublin. We weight your proximity and willingness to relocate.

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