Service Center Representative
Coralvilleonsitemid
Posted 126mo ago · via Smartrecruiters
About this role
Taking Customer Service Calls that assist associates calling in to complete claim application process & answer questions on existing claims; . NO INTERVIEW. BASE ON YOUR RESUME EXPERIENCE Knowledgeable in disability plan eligibility, coverage and benefits preferred Spanish Bilingual A PLUS (please designate these submittals as such). PRIMARY PURPOSE: To expedite the claims application process; to ensure correct case assignment; and to act as a customer liaison in assisting the customer with the correct contact person to resolve problems and/or questions. ESSENTIAL FUNCTIONS and RESPONSIBILITIES • Acts as primary liaison with customer in solving problems related to the application process and service.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Coralville. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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