Customer Success Engineer (contract based)
mid
via Ashby
About this role
ABOUT THE JOB
FriendliAI is seeking a Customer Success Engineer to act as the technical liaison between our customers and the engineering team behind our large-scale AI inference platform. You’ll help developers and enterprises deploy, scale, and optimize generative and agentic AI workloads running on FriendliAI infrastructure.
In this role, you will act as a trusted technical advisor to our users, ensuring smooth onboarding, ongoing support, and optimal product usage. You will collaborate across product, engineering, and support teams to represent the customer's voice and help shape a delightful developer experience.
[Note] This is a 6-month contract position, and contract extension may be discussed based on performance during the employment period.
KEY RESPONSIBILITIES…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: python, langchain, modal, slack, teams
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in a specific location. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
pythonlangchainmodalslackteams