Customer Service Officer (Insurance)
Lagosonsite
Posted 119mo ago · via Smartrecruiters
About this role
About Our Client, a top notch player in the insurance Industry is seeking to hire apt and dynamic candidates who will function as a Customer Service Officer in Lagos. The CSO will be responsible for attending directly to clients inquiries. Preparation of Valuation reports. • Sending out messages to customers; Birthday, Seasonal or any other messages promptly. • Communicate verbally and in writing to answer inquiries and provide information • Monitoring of returned direct debit mandate. • Attending to customers’ complaints. • Registration of incoming and outgoing mails. • Preparation of renewable and lapsed policies • Creation of customer and contractor codes • Collation of customer feedback in respect of our service delivery. • Friendliness and error free documentation.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Lagos. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included