2nd Line Support Engineer
Saffron Waldenonsitemid
Posted 81mo ago · via Smartrecruiters
About this role
Focus IT has the pleasure with working alongside a growing IT solutions client. Our client is hiring a 2nd Line Support Engineer to join their small and dynamic team where you will continue to develop your technical skills. As the 2nd Line Engineer, you will handle incoming technical support incidents, requests, and changes. 2nd Line Support Engineer provides updates and ensure ongoing customer communication is maintained. 2nd Line Support Engineer will help with the resolution of calls ranging from simple password resets to complex server queries. You will be an experienced 2nd Line Support Engineer with good knowledge of Windows, Networking.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Saffron Walden. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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