F
FluxCustomer Support
via Ashby
About this role
WHY FLUX
Flux is taking the hard out of hardware, by developing the first AI Hardware Engineer. Our goal is to democratize the ability to create bleeding edge hardware, and revolutionize how electronics are designed and built around the world.
THE ROLE
This is an opportunity to build a world‑class support function from the ground up. You’ll collaborate closely with product, engineering, and design to understand the platform deeply and ensure every customer interaction is positive. You’ll take ownership of support processes, develop knowledge resources, and represent the voice of the customer internally.
WHAT YOU’LL DO
- Provide responsive, empathetic support via chat, email, and community channels, answering questions and troubleshooting issues to resolution.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: go
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in a specific location. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
go