Customer Service Team Leader with German
Katowiceonsite
via Greenhouse
About this role
About the position
Location: Katowice
Hybrid model of working
Fixed-term contract for 1 year with possibility of extension
We're Hiring: Customer Service Team Leader with German
Are you ready to join a dynamic team and make an impact in Supply Chain operations and play a key role in supporting our European customers?
🌍 What You'll Do
✅ Oversee day-to-day operations and ensure smooth order processing
✅ Be the go-to expert for SAP queries within the team
✅ Deliver proactive, high-quality service to internal and external clients
✅ Enter customer orders manually in SAP and verify automated EDI orders
✅ Manage inventory allocation and coordinate delivery notes with logistics
✅ Collaborate with Sales, Logistics, and Demand Planning to resolve order issues…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Katowice. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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