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Fico

Business Operations Analyst II

Work from Homeremotemid$70K – $110K

Posted 1w ago · via Workday

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About this role

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential! The Opportunity Join our team at FICO as a Business Operations Analyst, supporting our Customer Experience organization, where you'll play a pivotal role in enhancing the customer journey within our Platform Software business. At FICO, we are customer obsessed and established an organization of 1000 colleagues who support our customers. This role is the operational backbone of our CX organization, dedicated to helping us establish operational excellence. You'll collaborate closely with cross-functional teams to develop plans that prioritize customer satisfaction while achieving business objectives.…

Read the full description on Fico's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: rest, teams, zoom, salesforce

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is remote-eligible — we factor in your stated location and time-zone overlap.

Score yourself on this role.
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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

restteamszoomsalesforce

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