Service Management Support Officer, for international e-Government projects
Athensonsite
Posted 4w ago · via Workable
About this role
Are you fluent in English with a passion for Internet/Web Technologies? Join us in Athens and become part of our team as a Service Management Support Officer . You'll play a vital role in providing support services for IT systems that drive the operations of major clients worldwide, with opportunities for growth and development. What You'll Do: Daily support, assistance, and guidance of the end-users; Incident analysis, investigation, diagnosis, reporting, and resolution; Update of system documentation (e.g. Functional System Specifications and User Manuals); Participation in meetings, testing, training, and end-user support activities; Reporting of test results and proper classification of possible incidents (i.e.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Athens. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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