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EsfielddeliveryukltdInformation Technology

2nd Line Deskside Support Engineer – West London

Greenfordonsitemid

Posted 78mo ago · via Smartrecruiters

About this role

We are currently looking for a senior, highly customer-focused and enthusiastic Deskside Support Engineer with a genuine interest in solving peoples IT issues. The successful candidate should be technically competent, possess good communication skills and be willing to collaborate with the wider IT support teams. This role is based in Greenford, West London and day to day activities include resolving a wide variety of desktop software and hardware issues and requests, while minimizing disruption to our users. Key Responsibilities: Software and system fault diagnosis, analysis and fix. Take responsibility for stock used and follow the correct procedures regarding stock management.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams, gdpr

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Greenford. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

teamsgdpr

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