EquusManagement

Customer Experience & Intake Supervisor (Workforce Programs)

Charlotteonsite

Posted 3w ago · via Smartrecruiters

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About this role

About We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites. The Supervisor Talent Engagement directs the Talent Engagement Specialist team ensuring that job seekers are receiving stellar service upon arrival at the workforce center. After orientation, ensure clients are welcomed, oriented to available programs and services offered at the career center. Assist in oversight of customer service and staff work flow. Assist in training of new staff to ensure consistency.…

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What we'd score you on

reqspace match rubric

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Skills match

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Level fit

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Domain experience

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Recency

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Location fit

This role is based in Charlotte. We weight your proximity and willingness to relocate.

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