Service Experience Specialist

Fairfieldhybridmid$40K$44K

Posted 1w ago · via Workday

About this role

Job Summary The Service Experience Specialist provides operational and administrative support to financial professionals and clients within the Service Experience team. Reporting to Service Experience Leadership, this role is responsible for processing account-related activities, responding to inquiries, and ensuring a high level of service delivery. The Specialist plays a key role in interpreting policies and procedures, resolving service issues efficiently, and collaborating with internal teams to enhance processes and improve client experience. Success in this role requires strong attention to detail, effective communication skills, and the ability to manage multiple priorities in a fast-paced environment.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Fairfield. We weight your proximity and willingness to relocate.

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