Head of Operations & Performance Improvement

Our client is a cutting-edge global e-commerce business who are growing at pace with revenue at approx. £100m per annum and rising. This is a fantastic opportunity to join a high growth UK & EU internet privately owned company within the logistics sector. We are seeking an analytical and energetic Head of Operations and Performance Improvement. Reporting into the Operations Director, you will develop, lead and deliver improvement, to take their systems to the next level. The preferred candidate will have operational experience within a service environment, Lean, six sigma or systems thinking experience, experience of a digital contact centre service environment and ideally some experience of artificial intelligence deployment.…