Regional Manager, Customer Succcess
remotemanager$135K – $238K
via Ashby
About this role
Are you an experienced Customer Success leader ready to take our global customer
relationships to the next level? Do you have experience in managing global and
high-performing teams that deliver measurable outcomes and exceptional
experiences as a player-coach? If so, we’d love to hear from you!
The impact you will have:
As the Regional Manager of Customer Success for AMER, you will manage 5 - 10 CSMs
and an assigned list of accounts and a cross-regional team of Customer Success
Managers who partner with our most important customers across two of our key growth
regions.
Reporting to the Global Director of Customer Success, you will drive strategy, operational
excellence, and performance across both regions. You’ll ensure your assigned customers…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams