Manager Training (PHL)

PHL-ILO-SM Strata Tower 1onsitemanager

Posted 2w ago · via Workday

About this role

Position Title: Manager Training (PHL) Shift: Job Description: Under general guidance and mentoring, provides oversight of a customer service unit. Primary duties may include, but are not limited to: May be responsible for establishing department policies and procedures. Audits to monitor efficiency and compliance with policies; prepares specialized reports; may be assigned to special project work consistent with the role and dictated by the needs of the business. Hires, trains, coaches, counsels, and evaluates performance of direct reports. Requires BA/BS; 5 years in progressively complex customer service environment; or any combination of education and experience, which would provide an equivalent background.

Read the full description on Elevancehealth's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in PHL-ILO-SM Strata Tower 1. We weight your proximity and willingness to relocate.

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