Centralized Service Engineer - L2
Colomboonsitemid
Posted 1w ago · via Lever
About this role
About the Role
We are seeking an experienced Centralized Engineer L2 to join a high-performing technology team delivering proactive IT support, maintenance, automation, and infrastructure services. This role is ideal for a technically strong professional with a background in managed services who enjoys working within structured processes, improving operational efficiency, and delivering exceptional customer outcomes.
You will play a key role in maintaining client environments, responding to alerts, managing service requests, supporting change control processes, and contributing to continual improvement initiatives across the business.
About the Client…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Colombo. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included