Client Success Representative (Remote)
Remoteremotemid
via Greenhouse
About this role
Customer Success is crucial for building strong customer relationships. We're looking for someone tech-savvy to ensure our clients have a great experience.
Responsibilities and Duties
Develop and nurture relationships with selected accounts for successful campaigns.
Be a trusted advisor and expert in our DemandFactor offerings.
Work with internal experts to deliver excellent campaign leads and ensure clients are happy.
Collaborate with the Sales team from proposal to delivery, addressing options and integrations.
Manage account documentation, including reports and recommendations.
Handle post-sale account management, fostering growth through great customer service.
Qualifications
Excellent written and verbal communication skills with a strong connection to customer success.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included