SRE - Production Expert (f/m/d)

Villeneuve-d'Ascqonsite

via Greenhouse

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About this role

L'équipe CxC recherche un.e SRE / Production Expert (f/m/d) basé.e à Lille - Domaine Customer Relashionship Nous sommes l’équipe chargée des outils de conversation entre les clients et les agents de relation client. Nous fournissons ces outils pour plusieurs pays, ces outils supportent plusieurs canaux de communication : formulaire, email, réseaux sociaux (whatsapp, Facebook messenger,...), voix. Nous exploitons quatre applications Oracle OSvC notre solution “legacy” de communication texte Nous déployons un nouvel outil SaaS (Sprinklr) de conversation entre nos agents du service client et nos clients. L’outil de conversation est multi canaux : Email, WhatsApp, Messenger, live chat, page d’assistance, FAQ… La nouvelle application remplace plusieurs applications déjà en place.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: go, r, jira

Level fit

We check your title trajectory against the seniority signal of the role.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Villeneuve-d'Ascq. We weight your proximity and willingness to relocate.

Score yourself on this role.

Free · no card · written explanation included

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

gorjira

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