Call Center Systems Manager
Austinonsitemanager$100K – $120K
Posted 2w ago · via Workday
About this role
Location: Austin, TX Schedule: Monday–Friday | 8:00 AM–5:00 PM ( Occasional on-call and after-hours support may be required based on business needs) Work Arrangement: Fully On-Site ( Up to 25% travel may be required ) Compensation: $100,000–$120,000 annually About the Role We are seeking an experienced Call Center Systems Manager to oversee and optimize the technology that powers our call center operations. In this role, you’ll serve as the subject matter expert for our call center platforms, primarily Five9, while ensuring seamless integration with systems such as Salesforce and other enterprise applications.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: monday, teams, salesforce
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Austin. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
mondayteamssalesforce