ContentfulCustomer Experience

Senior Customer Success Manager (f/m/d)

Berlinonsitemanager$42K – $62K

via Greenhouse

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About this role

About the opportunity As a Senior Customer Success Manager DACH (f/m/d) , you will work directly with Contentful customers in the EMEA region to ensure they maximize value from our platform and deliver a stellar customer experience as their trusted advisor. You will help our customers achieve both their technical and business goals while driving retention and growth for Contentful. You will partner closely with our sales, partner organization, and professional services teams and amplify the voices of the customers internally by driving continuous feedback into our product and customer teams. What to expect? Build and own relationships across a full book of business and embody the trusted advisor role, managing a book of business of around 20-30 enterprise accounts.…

Read the full description on Contentful's site →

What we'd score you on

reqspace match rubric

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Skills match

For this role: sass, teams

Level fit

This role is manager-level. We check your trajectory against it.

Domain experience

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Recency

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Location fit

This role is based in Berlin. We weight your proximity and willingness to relocate.

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Skills in this role

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