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ComputechcorporationCustomer Service

Technical Support Level 2

Georgetownonsite

Posted 136mo ago · via Smartrecruiters

About this role

Role Description : Provide second-level end user support for computer systems (software, hardware) and equipment (printer, plotter, and telecommunication devices). Trouble shoot problems and equipment repair and replacement. Provide support for on-site conference meetings (video conference, webmeeting) Desired Experience : 5.00 yrs. General Description : level 2 desktop support Requirements/Must Have : Team work Technical ability to troubleshoot production hardware &/or software issues. Able to work alternate shifts and overtime. Skills & Qualification : Previous plant floor support. Additional Should have experience on Mobile Devices

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Georgetown. We weight your proximity and willingness to relocate.

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