L2 Support Technician / Deskside Support
Buffaloonsite
Posted 136mo ago · via Smartrecruiters
About this role
The Level 2 Technical Support technician is responsible for providing second-level end user support for computer systems (software, hardware) and equipment (printer, plotter, and telecommunication devices). Trouble shoot problems and equipment repair and replacement. Provide support for on-site conference meetings (video conference, webmeeting). Responsible for local coordination, installation and on-going support for Windows 7 (and legacy Windows OS versions) desktops, laptops, printers and plotters. Responsible for maintaining a standard image provided by the Corporate office on user laptops, desktops and peripheral devices which may include smartphones, tablets and other handheld devices. Responsible for receiving hardware, hardware disposal and software license tracking.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Buffalo. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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