Senior Customer Support Engineer
RemoteRemote (US)senior
via Greenhouse
About this role
Joining Collibra’s Support team
Collibra seeks to expand our Support Engineering team with the addition of an Senior Customer Support Engineer who can support the most complex product issues and navigate escalations to resolution.
As Collibra’s Senior Customer Support Engineer, you’ll be the acknowledged subject matter expert (SME) in the most complex product areas, working with the global support team to increase their technical knowledge, validating knowledge articles, and providing solutions.
At Collibra, the customer is our “True North” and our Support team spearheads that commitment to excellence!
Senior Customer Support Engineers at Collibra are responsible for…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: java, rest, gemini, claude
2
Level fit
This role is senior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
javarestgeminiclaude
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