Customer Experience Customer Success Specialist

Singaporehybridmid

Posted yesterday · via Workday

About this role

Meet the Team You will be joining a high-performing, collaborative team dedicated to driving customer success through deep Splunk expertise and proactive platform management. Our culture is rooted in innovation, cross-functional partnership, and a steadfast commitment to technical excellence, customer experience, platform health, and stability. As a Senior Customer Experience Customer Success Specialist, you will be working hand-in-hand with Sales, Solution Engineers, Services, and Architects, while playing an essential role in optimizing the adoption experience, bridging the technical aspects to enterprise business objective, and ensuring the long-term success of our customers.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: splunk, teams

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Singapore. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

splunkteams

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