Business Analytics Senior Analyst

Bengaluruhybridsenior

Posted 5 days ago · via Workday

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About this role

Global Customer Experience team at Cigna Healthcare, International Health is planning to hire a Customer Experience Senior Analyst to support the CX needs for the IHDS Health & Provider Organization. The senior analyst will be responsible for providing key actionable insights pertaining to Cigna providers, GOP/Pre-authorization processes and Clinical/ Care program, to the leadership of the business and will be closely working with the stakeholders of the business as well as the CX team on key CX initiatives. The senior analyst will perform a crucial role in the development and implementation of both provider journey and customer journey analytics and insights.…

Read the full description on Cigna's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: python, r, sql, tableau, power bi

Level fit

This role is senior-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Bengaluru. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

pythonrsqltableaupower bi

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