Operations Specialist - Must reside in New York

Bronxonsitemid$41K – $66K

Posted 6 days ago · via Workday

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About this role

Job Summary: The Operations Specialist - ESH is responsible for the clerical, administrative, customer service and coordination activities to support Care Management and Member Services. Essential Functions: Supports the provision of care plans, including ordering services for members (equipment and supplies, transportation, personal care, etc.), service intake from members, assisting Nurse Care Managers with member interactions, and authorizations processing. Answers incoming calls, makes outgoing calls as requested and/or review member care management survey results, identifying issues requiring follow up. Orders services and supplies, ensuring timely delivery.…

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What we'd score you on

reqspace match rubric

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Skills match

For this role: hipaa

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Bronx. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

hipaa

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