Employee Services Specialist
Torontoonsitemid$53K – $88K
Posted 3 days ago · via Workday
About this role
What You’ll Do: Support a high volume of day-to-day employee inquiries (via case management, phone and email), while maintaining a strong knowledge of Workday business processes, HR programs, policies and offerings across the enterprise. Ensure accurate documentation of inquiries, categorization and action based on urgency to drive through to case resolution while leveraging effective case management practices, while engaging partner teams as required. Provide feedback for Workday Help training based on trends, opportunities and experiences. Support to set the standard for employee engagement through case management practices. Also accountable to contribute to the documentation of internal team practices for consistent employee support.…
Read the full description on Canadian Tire Corporation's site →
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: jira, teams, workday
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Toronto. We weight your proximity and willingness to relocate.
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Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
jirateamsworkday