Customer Support Specialist

Sydney - 17 Castlereagh Streetonsitemid

Posted 4 days ago · via Workday

About this role

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Role Overview We value our customers, partners, and employees and are committed to delivering a high-quality service experience. The primary purpose of this role is to support Sales and Support teams in resolving complex issues and operational tasks. This position serves as a key point of coordination between customers, internal teams, and external partners to support timely issue resolution and accurate reporting. Responsibilities Provide responsive, courteous, and efficient customer service via telephone, email, and web inquiries.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Sydney - 17 Castlereagh Street. We weight your proximity and willingness to relocate.

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Skills in this role

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