Customer Success Manager

New Yorkonsitemanager$72K$82K

Posted today · via Workday

About this role

Customer Success Manager — WinCap & QSS/OASIS Harris School Solutions · Remote-based with frequent on-site client visits (U.S.) · $72,000–$82,000/year · Travel ~25–50% Why this role matters Every school day, district business officials open WinCap and QSS/OASIS to do the work that keeps schools running — making payroll, managing budgets, tracking fund balances, and reporting to the state. When those systems work well, teachers get paid on time and administrators get to focus on students instead of spreadsheets. But the people in those seats are changing. A generation of district finance, HR, and operations veterans is retiring, and they're being replaced by capable newcomers who didn't grow up with our software. They need a guide. That's the heart of this role.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in New York. We weight your proximity and willingness to relocate.

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