Customer Service Trainee - Commercial

USARemote (US)

Posted yesterday · via Workday

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About this role

As a Commercial Customer Service Trainee, you’ll engage with members to handle customer service inquiries via the telephone. You’ll be a great match for this position if you have experience with: Customer service in retail, healthcare, insurance, call center or any other customer facing environment Receiving, investigating, and resolving customer inquiries using strong technical skills to deliver quick, effective solutions Working independently and collaboratively in a fast-paced environment We are excited to find candidates eager to use Enterprise-AI approved tools in their work, helping us uncover opportunities for improvement and drive greater efficiencies. If selected for this full-time, remote role, training will begin August 17th and will last 22 weeks.…

Read the full description on Bcbst's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: monday

Level fit

We check your title trajectory against the seniority signal of the role.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is remote-eligible — we factor in your stated location and time-zone overlap.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

monday

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