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BazaarvoiceClient Services - General

Technical Support Analyst - Tier 1

Vilniusonsitemid

Posted 1mo ago · via Lever

About this role

Our Technical Support Analysts are the face of our company and are responsible for delivering exceptional customer service to our clients.  We are looking for an individual who is passionate about customer service and enjoys regularly exceeding client expectations.    As you will be consulting our US clients, your work hours will be from 16:00 to 01:00, Monday - Friday.   Salary starts from 1770 EUR gross per month (including additional night hours bonus) depending on the experience and skills the candidate will bring to the role.

Read the full description on Bazaarvoice's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: monday

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Vilnius. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

monday

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