Cash Management Services Supervisor

Job Description: This role provides day‑to‑day supervision of the Cash Management Services Specialist team, ensuring timely, accurate, and compliant client support across phone, email, and chat channels. Monitors workflow and service levels and serves as the escalation point for complex or high‑impact inquiries. The role also supports consistent operations by reinforcing procedures, coordinating with internal partners and vendors, and identifying opportunities to improve service quality and efficiency. Qualifications: This person should have a bachelor’s degree and five years of work-related experience or the equivalent. Proven customer service experience and prior supervisory experience required.…